Privacy Policy

Last updated: October 11, 2026

This Privacy Policy explains how Done Systems Inc. (also operating as Logos by Done Systems; "we", "us") collects, uses and protects information when you visit donesystemsinc.com, book a call, or message us by text, WhatsApp, Instagram or Facebook.

1. Information we collect

We collect information you give us directly and information collected automatically:

Contact details such as your name, phone number, email address and business name when you book a call, take our audit quiz, fill in a form, or message us.
Messages and conversations you send us by text (SMS), WhatsApp, Instagram, Facebook or website chat, including the content of those messages.
Booking information such as the time you choose for a call.
Quiz answers you submit in our automation audit.
Usage and device data such as pages viewed, links clicked, approximate location, browser and device type, collected through cookies and similar technologies.

2. How we use information

To respond to your inquiries and schedule and hold consultations.
To send the messages you request, including replies and appointment reminders.
To provide, operate and improve our services and website.
To measure and improve our advertising on Google and Meta platforms.
To follow up about our services where you have agreed to hear from us, and to comply with the law.

3. AI assistants and automated replies

We use an AI assistant to answer messages and help schedule calls on our channels. Voice calls: calls to our AI phone line, (904) 595-8360, are answered by an AI voice assistant. Calls may be recorded and transcribed so that we can respond to you, review quality and improve the service, and we will tell you at the start of the call that it is recorded. When you message us, an automated system may read your message and reply. Conversations may be stored in our customer management system so that our team can review them and continue the conversation. Please do not send sensitive information such as payment card numbers, government ID numbers or health information through these channels.

4. Text messaging (SMS) and WhatsApp

If you text or message us, or submit your phone number with consent, we use it to reply to you and communicate about your inquiry or appointment.

Mobile information is not shared. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. This does not include service providers that help us deliver messages on our behalf (see "Who we share information with").

Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out and HELP for help. See our Terms of Service for the full messaging terms.

5. Cookies, pixels and advertising

We and our partners use cookies and similar technologies, including the Google tag, the Meta Pixel and our customer-management tracking script, to understand how visitors use our site and to measure and improve our ads. You can decline non-essential cookies using the notice on our site and you can control cookies in your browser settings. You can also manage ad personalization in your Google and Meta ad settings.

6. Who we share information with

We do not sell your personal information. We share it only with service providers that help us run our business, under their own privacy and security obligations, such as:

Our customer relationship management, messaging, scheduling and automation platform (LeadConnector / HighLevel).
Messaging channels you choose to use (such as Meta for WhatsApp, Instagram and Facebook, and mobile carriers for SMS).
Analytics and advertising providers (such as Google and Meta).
Website hosting, email and video providers (such as YouTube when you play our video).
Professional advisers, and authorities when required by law or to protect rights and safety.

If our business is sold or reorganized, information may transfer to the new owner under this policy.

7. How long we keep information

We keep information for as long as needed for the purposes above, to meet legal obligations, and to resolve disputes. You can ask us to delete your information at any time (see "Your choices and rights").

8. Your choices and rights

Opt out of texts: reply STOP to any message.
Access, correct or delete the personal information we hold about you by contacting us below.
Residents of certain U.S. states (such as California and Texas) may have additional rights, including to know what we collect, to delete it, and to opt out of "sharing" for targeted advertising. We do not knowingly sell personal information. To exercise a right, contact us; we will not discriminate against you for doing so.

9. Security

We use reasonable technical and organizational measures to protect information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

10. Children

Our services are for businesses and are not directed to children under 13. We do not knowingly collect information from children.

11. Changes to this policy

We may update this policy from time to time. The "Last updated" date above shows the latest version.

12. Contact us

Done Systems Inc.
Email: emanuel@donesystemsinc.com
Phone / text: +1 (830) 354-6188